1. What kind of souvenirs do you offer?
We specialize in custom wooden travel souvenirs, including photo frames, keepsakes, ornaments, and display plaques. All designs are inspired by travel destinations, local culture, and meaningful moments.
2. Can I customize the design with my city, brand, or concept?
Absolutely. Over 90% of our orders are custom-made. We can develop designs based on your city's landmarks, your brand theme, or even your customer group. You're welcome to send sketches or references — we'll handle the rest.
3. Is there a minimum order quantity (MOQ)?
Yes. Our typical MOQ is:
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100 pcs per design for standard souvenir products
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500 pcs for full custom shape development
We also support small batch orders for trial markets — contact us to discuss.
4. Do you offer samples before bulk orders?
Yes. We can provide a physical sample or digital mock-up depending on the item. Sample costs vary based on complexity, but are often deducted from the bulk order.
5. What materials do you use?
Most products are made from high-quality plywood (FSC available) and laser cut for precision. We also offer acrylic, MDF, Bamboo or mixed materials upon request.
6. Where do you ship?
We ship worldwide by air, sea, or express courier (DHL, FedEx, UPS). Our main markets include the USA, Canada, Europe, Australia, and Japan.
7. How long is production time?
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Sample development: 5–7 working days
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Bulk production: 15–30 days depending on quantity
We accommodate urgent timelines where possible.
8. Can you help design the packaging or display cards?
Yes. We can help you create custom back cards, header cards, or display solutions that match your store or brand image.
9. Do you have certifications?
Yes. We can provide material safety data, FSC certificates, and factory reports (if required for retail chains or distributors).
10. What makes Ocean Crafts different?
We combine travel storytelling + craftsmanship + reliable export experience. You're not just buying wooden gifts — you're creating something meaningful for your customers to keep, gift, and remember.
❓Still have questions?
Feel free to reach out via our Contact Us page or email us at gillian@oceansouvenirgift.com — we'll respond within 24 hours.